Driver Agreement

This Driver Agreement is the additional contract between you, the Driver, and Glydr Ltd (registration pending)(“Glydr”) that applies on top of our Terms of Service. If anything in the Terms of Service conflicts with this Agreement, this Agreement controls for Driver matters.

1. The shape of our relationship

Glydr is a technology platform. We introduce you to Passengers heading the same way you are heading anyway. We are not your employer, agent, partner, or principal. Nothing in this Agreement creates an employment, partnership, joint-venture, or franchise relationship. The Labour Act, 2003 (Act 651) does not apply to your use of the Platform.

You decide if and when to list a Trip. You decide whether to accept a Passenger’s booking. You decide your route, your stops, and your vehicle. You bear the costs and the responsibility of operating your vehicle on the road.

2. Driver eligibility

To onboard as a Driver, you must:

• be at least 18 years old with full legal capacity to contract;
• hold a valid Ghana driving licence of the appropriate class for your vehicle (Class A or B for most private cars; not Class D commercial);
• own or have lawful custody of the vehicle you list, with current registration, a current roadworthiness certificate, and current motor insurance;
• complete Glydr’s identity verification (Ghana Card + face liveness + driving licence) via Smile Identity; and
• confirm — truthfully — that you are not operating a commercial passenger transport service on the Glydr Platform.

3. Document verification and re-verification

We capture and store: your Ghana Card verification verdict (the raw images remain with Smile Identity), your driving licence images (front and back), and your vehicle documents (registration, roadworthiness, insurance verification). We re-verify your motor insurance with the National Insurance Commission’s public API. We re-check expiring documents — if your licence or insurance lapses you will be suspended from accepting bookings until it is renewed.

4. Cost-share representation

1. The Trip is a journey you would otherwise be making for your own personal, family, or social reasons.
2. You are not a professional commercial passenger carrier and you do not hold a Category D (or equivalent commercial) driving licence used in connection with this Trip.
3. The vehicle you are driving is a private motor vehicle, not a commercial passenger vehicle (no yellow plate).
4. You accept Glydr’s per-seat cost-share formula and the per-week Trip-frequency caps set out in the Terms of Service.
5. You will not solicit off-platform payment, and you will not use the Platform to provide commercial passenger transport for hire or reward.

Misrepresentation of any of the above is a material breach of this Agreement and may result in immediate suspension, removal, clawback of Platform Fees, and indemnity claims under Section 12 below.

5. Driver conduct on a Trip

• Show up at the agreed pickup at the agreed time.
• Keep the vehicle in a safe, clean, and roadworthy condition; do not drive under the influence of alcohol, drugs, or fatigue.
• Obey the Road Traffic Act, 2004 and the Road Traffic Regulations, 2012 (L.I. 2180), and all Ghana Police directions at roadblocks and checkpoints.
• Treat your Passengers with respect. No harassment, no discrimination on grounds of ethnicity, gender, religion, disability, sexual orientation, or any other protected ground.
• Do not request, accept, or pressure for off-platform payment of any kind. The Cost Contribution paid through Glydr is the full amount due.
• Do not record audio or video inside the vehicle without your Passengers’ explicit consent.

6. Platform Fee, payments, taxes

Glydr’s Platform Fee is 10% of the per-seat Cost Contribution. Glydr retains the Platform Fee at payout. The remaining 90% is released to your Glydr wallet for withdrawal to your mobile money account 24 hours after the Passenger confirms the Trip completed (or after the auto-confirm window described in the Terms of Service).

Tax responsibility. Cost Contributions received on Glydr are not employment income — they are reimbursement of your private vehicle running costs. However, if the amount you receive in a year exceeds what could fairly be characterised as cost reimbursement (for instance because you exceed the Trip-frequency caps or operate a commercial pattern in breach of Section 4), Ghana Revenue Authority may treat that excess as taxable income. You are solely responsible for your tax position under the Income Tax Act, 2015 (Act 896). Glydr recommends keeping your own records of Trips made on the Platform.

VAT treatment of the 10% Platform Fee under the Value Added Tax Act, 2013 (Act 870) is being confirmed with tax counsel; you will be notified before any change to how VAT is applied to your payouts.

7. The safety stack — Driver obligations

• Enable live location sharing on every Trip. Do not disable location services in your phone settings during an active Trip.
• Respond to operator phone calls promptly. If a Glydr operator calls because the destination check-in window has lapsed, pick up the call.
• Do not disable or block the SOS button on your Passenger’s device. Do not coerce your Passenger to misuse it.
• Cooperate with Ghana Police and emergency services in any incident.

8. Data and privacy

You consent to the data processing set out in our Privacy Policy. In particular, you consent to:

• Smile Identity capturing and storing your Ghana Card and driving licence images for identity verification;
• Glydr storing your vehicle photos and the NIC’s response when we verify your motor insurance;
• Glydr storing the GPS trace of each Trip you make, in line with the retention policy on the Privacy Policy page;
• Glydr disclosing Trip records and verification status to regulators or law-enforcement on lawful request, as described in the Law Enforcement & Data Disclosure Policy.

9. Insurance — Driver acknowledgement

You confirm that your motor insurance is current. You acknowledge that you have read the Insurance Disclosure and that you are aware:

• Private comprehensive motor insurance in Ghana typically excludes cover where the vehicle is being used to carry passengers for hire or reward.
• Glydr makes no representation that your insurer will treat a Glydr cost-share Trip as falling outside that exclusion. You should confirm coverage with your insurer.
• Mandatory third-party cover under the Motor Vehicles (Third Party Insurance) Act, 1958 generally responds for third-party bodily injury regardless of the carrying-for-hire question, but your own-vehicle and passenger cover may be at risk.

10. Suspension and termination

Glydr may suspend or terminate your Driver account immediately for:

• document lapse (licence, roadworthiness, insurance);
• safety incident (police report, multiple low ratings, complaint);
• off-platform payment solicitation;
• breach of the cost-share representation (commercial pattern, systematic taxi-like usage);
• fraud or false information;
• regulator directive (DVLA, Ministry of Transport, NIC) directed at you specifically.

You may close your Driver account at any time in the app. Outstanding payouts on completed Trips will be paid out per normal cycle.

11. Regulatory kill-switch

If a competent Ghana authority determines, or publishes guidance treating, Glydr cost-share Trips as commercial passenger transport requiring commercial vehicle registration or Category D licensing, Glydr may, at its discretion:

• require all Drivers (or specific Drivers) to obtain commercial registration and licensing as a condition of continued use of the Platform;
• adjust Platform controls (price formula, frequency caps, fee structure) to comply with the new regulatory position; or
• suspend operations in the affected geography while we engage with the regulator.

You bear the cost of any commercial registration, licensing, or insurance required to continue as a Driver under a new regulatory regime.

12. Driver indemnity

You agree to indemnify and hold Glydr harmless from any claim, loss, fine, or liability (including reasonable legal fees) arising from:

• breach of your cost-share representation in Section 4 or any other representation made on the Platform;
• your conduct on a Trip, including any accident, injury, or property damage caused or contributed to by you;
• your false or misleading information during KYC, document upload, or trip listing;
• your tax position under the Income Tax Act, 2015 or VAT under the Value Added Tax Act, 2013.

13. Regulatory cooperation

You consent to Glydr disclosing Trip records, KYC verification status, and other operational data to the Driver and Vehicle Licensing Authority (DVLA), the Ministry of Transport, the National Road Safety Authority, the Ghana Police Service, the National Insurance Commission, the Ghana Revenue Authority, the Data Protection Commission, and any other Ghana authority making a lawful request.

14. Changes to this Agreement

We will update this Agreement when the Platform, the law, or our practice changes. Material changes will be notified to you in-app and by email at least 14 days before they take effect.

15. Contact

Driver support: hello@glydr.africa. Legal: legal@glydr.africa.