Legal · Index
Glydr’s legal pages.
Everything Glydr promises in plain English. Every page on this shelf is a working draft pending Ghana-counsel sign-off — we publish them now so anyone (regulators included) can see what we’re building. Last reviewed 2026-05-16.
Working draft — pending final legal review. This page describes how Glydr intends to operate during our Accra pilot. We are finalising review with Ghana-qualified counsel and will publish the signed-off version before the public launch. Questions or feedback: legal@glydr.africa.
Launch-critical
- Terms of Service
The master agreement between you and Glydr — what the platform is, what it isn't, and the rules everyone agrees to.
- Privacy Policy
What personal data we collect, why, where it goes, how long we keep it, and how you exercise your rights under the Ghana Data Protection Act 2012.
- Driver Agreement
Driver-specific rules. Cost-share representation, KYC, payouts, and what it means that Glydr is not your employer.
- Passenger Agreement
Passenger-specific rules. How booking works, what to expect from drivers, insurance limitations, and how to stay safe on a trip.
- Cancellation & Refund Policy
When you can cancel, what gets refunded, how long it takes, and what happens if a driver or passenger no-shows.
- Community Guidelines
The behaviour standards that keep Glydr safe for everyone. What's expected, what gets you suspended, and how to report a problem.
- Safety Policy
The safety stack — KYC, live location sharing, SOS, destination check-in — plain English about how it works and what we do when it fires.
- Cookie & Tracking Notice
What this website stores on your device. (Short version: nothing.)
Launch-adjacent
- Insurance Disclosure
Honest disclosure of what's covered, what isn't, and the gaps in Ghana motor insurance that affect cost-shared trips.
- Identity Verification Notice
How identity verification works on Glydr — what Smile Identity collects, where it's stored, and how to request deletion.
- Complaints & Dispute Resolution
How to raise a complaint, what to expect, response timelines, and the regulators you can escalate to.
- Law Enforcement & Data Disclosure Policy
How Glydr responds to requests for user data from Ghana Police, regulators, and other authorities.
- Accessibility Statement
Glydr's accessibility commitments, where the app and website stand today, and how to ask for help.
- Contact & Registered Office
How to reach Glydr — support, legal, data-protection, and our registered office under the Electronic Transactions Act 2008.